How It Works
One of the most common questions we are asked is, “How do I sell you my Rolex watch” or “What is involved in sending you my watch”. At Timeless Luxury, our goal is to make the selling process as safe, secure, and quick as possible all while getting you the most cash for your pre-owned Rolex or other luxury Swiss watch.
Step 1: Get a Quote
You can either fill out the sell your watch form on our website or call us direct at (404) 252-0049 and one of our knowledgable watch appraisers will be happy to quote you a price. We strive to give as accurate a quote as possible based off the photos and details that we are provided.
Step 2: Get a Pre-Paid and Insured Shipping Label
Once you have agreed to our quote we will create a fully insured shipping label that will be sent direct to your email. The insured amount will be for the agreed upon quote that you were issued. We are insured through IFS In4Sure who is underwritten by JM Insurance Services so you can feel safe that your item is in the best hands and fully covered. Shipping is through FedEx 2nd Day Air and FedEx Express Overnight is available upon request. It is all fully covered on our end and doesn’t cost you a thing.
Step 3: Securely Package and Send Your Watch to Us
Once you have received and printed our insured FedEx shipping label it is time to securely package your luxury Swiss watch. Our insurance requires that the watch is packaged within a box inside of a box. It is typically easiest to use a medium Fedex box first and then place it inside of a large FedEx box. Please make sure to write our name and address on the box inside of the inner box. Make sure to use ample padding around your timepiece to ensure that there is no damage during transport. Once you have securely packaged your watch, attach the provided shipping label and drop off at any staffed FedEx location for 2nd day delivery. To locate your closest full staffed FedEx location click here.
Step 4: Confirmation of Quoted Price
Once the watch is received it will be thoroughly examined by our watch maker to ensure that it is fully functioning and does not require service, that is 100% authentic, and that its condition is consistent with the photos and description provided. This process typically takes place the day the watch is received but can take up to 2 business days. If there happens to be any issue with your watch we will contact you and negotiate the cost of the repairs into our originally quoted price, or ship the watch back to you free of charge.
Step 5: Get Paid
Now that we have inspected your watch it is time to get you paid! A company check will be issued and shipped out within 1 business day to you via USPS First Class Mail. Alternate payment methods are available for a small fee.